FAQs
Do you offer a free trial?
We don't currently offer a free trial, but you can scan our live demo QR code on the homepage to see exactly how the client experience works before signing up. Plans start at just $10/month with no setup fee and no long-term contract.
What if I have more than 20 providers?
We would still be happy to help! Just email us at info@checkinapp.io for custom pricing.
Can I use this client check-in system if I rent office space by the hour?
Absolutely! Because Check-In App requires no hardware or equipment - just a printed or displayed QR code- it works perfectly for therapists and practitioners who rotate between office spaces or rent by the hour. Your QR code goes wherever you go.
How long does setup take?
Just a few minutes! Sign up, fill out your practice details in your dashboard, and your custom check-in page goes live instantly. Download your QR code and you're ready.
Will clients be able to see my phone number?
Yes, Check-In App is HIPAA compliant — no client names, personal information, or protected health information is ever collected or stored.
Your personal phone number is never visible to your clients. It is only used on our backend to send you an SMS notification when someone checks in. All your clients see is your name, photo, and title on the check-in screen.
Do I need any special equipment?
Nope! Just a smartphone or tablet with a camera for your clients to scan the code. We generate the QR code for you and provide instructions for printing or displaying it.
Can I customize the check-in screen?
You can add your own background photo, logo, and provider headshots directly from your dashboard anytime. Changes take effect immediately.
Can I update the providers myself?
Yes! You have full control through your dashboard. Add, remove, or update providers anytime — no need to contact us. We’re always here to help if you run into any issues.
What makes you different from all the other check-in software?
Most check-in systems are bulky, expensive, and full of features you'll never use. Check-In App was built specifically for small practices and service providers — therapists, salons, wellness studios — who just need a simple, professional way to know when a client arrives. No receptionist required, no complex setup, no expensive software suite. Just an easy, affordable tool that works — and you can set it up yourself in minutes.
What kind of practices can use the Check-In app?
Check-In App can be used by therapists, counselors, psychologists, salon owners, wellness studios, chiropractors, and other solo or small practice professionals who see clients one-on-one.