FAQs

We have to change our providers a lot throughout the month. Can we edit more than 2 times per month?

You certainly can! Additional updates are just $35 each.

Do you offer a free trial?

Your setup fee covers building your custom check-in page and QR code. After that, you’ll enjoy your first month free before your regular monthly plan kicks in.

What if I have more than 20 providers?

We would still be happy to help! Just email us at info@checkinapp.io for custom pricing.

Do I need any special equipment?

Nope! Just a smartphone or tablet with a camera for your clients to scan the code. We generate the QR code for you and provide instructions for printing or displaying it.

In what ways can I customize the check-in screen?

You can add your own background photo, logo, and your headshot photos.

What makes you different from all the other check-in software?

Great question! There are a lot of options out there, and it could feel overwhelming. Most check-in systems are bulky, expensive, and full of features you’ll never use. Our app was built specifically for small practices and service providers — therapists, salons, wellness studios — who just need a simple, professional way to know when their client arrives. With our QR code check-in, your clients walk in, scan, and you’re instantly notified. No receptionist required, no complex setup, and no expensive software suite — just an easy, affordable tool that works.